SOUL Privacy Policy
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Privacy Policy

The S.O.U.L App provides this Privacy Policy to inform the users of our website, of our policies and procedures regarding the collection, use, and disclosure of personal data. Please see the S.O.U.L Terms of Service at for additional user terms and conditions.



In order to facilitate the sending and receiving of samples, gift cards, coupons, or online coupon codes from, and applicable to products and/or services provided by, our partner merchants/brands via the software or relevant S.O.U.L or partner applications, Facebook or Web pages, we collect personal data you provide when you create or login to your S.O.U.L account. This may include information directly provided by you, or provided via your authorization of the Facebook Connect service. Such information includes your name, Facebook name, Facebook ID, city-level location, e-mail address, gender, age, and number of Facebook friends. We may also collect your Twitter handle or other social media ID, social media profile picture or avatar. We collect your shipping address to send your samples to you, and also your phone number, to provide you with transactional notifications and to authenticate your account. We collect other brand- or product-related information such as your child’s age, if you provide that information.

For the reasons outlined above, we also track areas of interest, including: the types of offers that interest you; campaigns you participate in; newsletters you subscribe to; information about friends who refer you or whom you refer; information about how you interact with S.O.U.L or the Sites, such as the products or services you view or share; how you interact with us, our partners, and friends; and the pages and other accounts you follow on social media.

We also collect information related to contact you may have with us or our partners via telephone, email, text, postal mail, social media interaction, or other methods of communication, for reasons such as customer support.

We may also collect personal data from time to time through other communications with you, survey responses, information downloads, product or service purchases or sharing, and user support, to allow you to provide feedback on our offerings and improve our services to you.

We use cookies on our website to collect personal data, such as your Internet Protocol (IP) address, as well as information about your operating system, browser type, the address of a referring site and your usage information. We use such information to better understand how you interact with our services, while monitoring traffic to our services, with the aim of improving our services. You can disable cookies with your browser settings, however, that may affect S.O.U.L’s website functionality.



We will not transfer your Personal Information to third parties without your permission, except for the following.

We share with our partners anonymized statistics pertaining to the types of users using the Software and Sites and their general behaviour.

With your express consent, we may also share your name, city-level location, shipping address, age and gender, social media IDs such as Facebook ID and Twitter handle, email address, phone number, and information on your participation in any campaigns, offers and newsletter subscriptions with any current Partners at their request.

In addition, we may send your Personal Information to other companies or people under any of the following circumstances:

  • when we have your consent to share the information; or,
  • we need to send the information to companies who work on our behalf (who are not Partners) to provide a product or service to you In such cases we enter into data protection agreements with our service providers to ensure that your personal data is protected to the same level of protection we offer. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

We may also transfer your Personal Information without your permission to the extent required to do so by law or in the good faith belief that such action is necessary to: (i) comply with legal obligations; (ii) protect or defend our rights or property; (iii) act in urgent circumstances to protect the personal safety, property, or privacy of our employees, users, or members of the public; or (iv) affect a transaction, restructuring or proceeding that transfers to a third party the assets or line of business to which the information pertains.



You may review, update, correct, or delete Personal Information by contacting us. If you have an account with S.O.U.L, you can access your information by logging into your S.O.U.L account at www.soul.attention-jordan. Otherwise, please contact us at  should you desire a change.

We will strive to accommodate your request as quickly as possible if we do not have any legal obligation to retain the record.


Your Personal Information is protected for your privacy and security. We safeguard the security and confidentiality of your data using physical, technical, and managerial procedures.


Your information may be transferred to, and maintained on, computers located outside of your jurisdiction, where the privacy laws may not be as protective as those in your jurisdiction. S.O.U.L stores and processes personal data in Jordan & MENA region, and may also transfer Personal Information to other countries. When such transfer occurs, we enter into contractual agreements with our suppliers that ensure compliance with data protection legislation at a compatible level of protection.


Children under the age of 16 are not permitted to register for, or use, S.O.U.L.


If you have any questions, comments or concerns please contact us electronically at